We had an outstanding experience working with Austin when purchasing our 2026 GMC Yukon XL. We handled most of the deal over the phone with a few back and forth conversation. After we struck a deal we drove four hours to get there, and it was absolutely worth the trip. Austin was honest, straightforward, and incredibly easy to work with. There were no games, no pressure, and no surprises. It was just a smooth, stress-free buying experience from start to finish. He made the entire process simple and efficient, and we never felt like we were being "sold" anything. If you're looking for someone who values your time and treats customers with respect, we highly recommend asking for Austin. We will gladly make the four-hour drive again to buy another vehicle from him!

Thank you Tyler! After tirelessly looking for to perfect car for my family, Tyler and Royal Buick GMC made the buying experience as stress free as possible. Tyler has open communication and is willing to answer questions via txt which is very helpful with a heavy workload. From the test ride, all the way to getting new plates from the DMV and installing them. Royal really gave great costumer service. I highly recommend Tyler and the Royal team!

Only the best at Royal Buick GMC, Thanks Austin 🍻👍🏻

Royal Buick GMC in Sussex has been outstanding to work with. Their customer service has been exceptional every time I’ve brought my 2026 Chevy Equinox in for oil changes or warranty repairs. They kept me informed throughout the repair process, were honest and transparent about everything, and even provided me with a loaner vehicle when needed. Compared to other local Chevy dealers I’ve visited, Royal Buick GMC has gone above and beyond. It’s refreshing to find a dealership with such knowledgeable, trustworthy, and genuinely caring people. Highly recommend!

I was in for service and Kane was the best. Even answered my questions about the electronics for me on my new truck. Very polite and got me in and out quickly

I recently purchased a pre-owned 2023 GMC Sierra 1500 AT4 from Royal Buick GMC, and I couldn't be happier with the experience. I drove 4 hours to buy this truck, so I was naturally a little nervous, but Ian Bates made the entire process incredibly easy and stress-free. From the very beginning, Ian was honest, straightforward, and never played any games. When I arrived, the truck was exactly as described. No surprises, no hidden issues, and no last-minute changes to the numbers. He even worked to get me more for my trade-in than I was originally expecting, which I really appreciated. Since I was coming from so far away, timing was important. On Ian's day off, his assistant, Tyler Mundy, stepped in and did an outstanding job answering all of my questions and getting all of the paperwork prepared ahead of time. When I arrived the next day, everything was ready to go, making the purchase quick and seamless. Ian also took the time to thoroughly walk me through the truck and all of its features. It was obvious he really knew the product and genuinely wanted to make sure I was comfortable with my new Sierra before I left. Overall, this was one of the best vehicle-buying experiences I've ever had. Honest people, excellent communication, fair pricing, and outstanding customer service from both Ian Bates and Tyler Mundy. It was a refreshing reminder that buying a vehicle doesn't have to be stressful. If you're looking for a GMC or Buick, I highly recommend asking for Ian and Tyler at Royal Buick GMC!

Austin was amazing to work with he kept the deal super simple and quick great experience

We’ve purchased three vehicles from Royal GMC Buick over the past five years, and every single experience has been excellent. Ian Bates has been honest, trustworthy, and genuinely friendly from start to finish — no pressure, no games, just straightforward guidance and outstanding customer service every time. It’s rare to find someone you keep coming back to, but he’s earned our repeat business three times over. Highly recommend if you want a car-buying experience you can actually trust.

Kevin Rudolph is a pleasure to work with, i have bought several trucks from Kevin and i live 2 hours away and pass many dealerships on the way. Well worth the drive, Kevin your the man!!!

Would highly recommend getting your next car through Ian at Royal Buick GMC in Sussex, NJ. Ian was so helpful in showing me car options and helping me pick out the best car for my lifestyle. He made the process so easy and stress free, and helped me decide between 2 car options when I was indecisive! He clearly outlined the financing process and made it such a quick and smooth process! I have been driving my GMC acadia for 1 week now and love it!!

Absolutely incredible experience working with Olivia. She made the entire process so easy and I appreciated her patience and assistance. Love the truck and the people at Royal!

This dealership and everyone that works here is great !!! Tyler Milazzo who is our sales person did such a GREAT job and in return I drove out with 2 brand new 2026 vehicles . She did not pressure us and was very knowledgeable, friendly and made the whole experience nice and easy and comfortable for us. If your looking for a vehicle I definitely recommend this dealership and 150 % recommend Tyler Milazzo as your sales person!!!!!!!!!

Ian and Tyler were amazing to work with. There were no high pressure tactics. They made the entire process comfortable and stress free. Both are very knowledgeable and friendly and walked me through the process every step of the way. I highly recommend them to anyone looking to purchase a vehicle.