Ian was very helpful with my purchase of my new truck. Very quick. He walked me through the process so I was able to drive off the lot with the feeling I got a good deal and that I have a lot of support.

It was my first time at Royal. For my 1st time I really liked the process. The technology used to communicate with clients was also a nice experience. Very consumer friendly. I’m coming from having a horrible 3 year ordeal with another dealership(Colandrea Buick GMC). I’m going to come back to Royal and build upon my experiences with them on future reviews. So far so good. Very friendly and knowledgeable.

bought my vehicle here and it was a great experience. Austin was so helpful and accommodating. He answered all my questions timely and was very patient until I was ready to buy my Lexus NX300. he also helped to take care of issues I discovered after the purchase at no charge. great customer service!!!

If there is a deal to be made, Kevin Rudolph will make it happen. Honest and fair and always looking out for your best interest.

Kevin was fantastic ! Professional and made buying a car an easy comfortable process. Thank you again Kevin I would certainly come back in the future to buy a car from you! 5 stars plus!

I just purchased a 2025 Sierra Denali from Royal Buick and working with Kevin Rudolph was a very good experience. it took 6 weeks from when I placed the order to taking delivery. Kevin and his team were great. I would recommend Kevin and this dealership very highly.

I worked with Ian and his team. He came recommended by a good friend. I knew exactly what I wanted and ordered the vehicle. Ian was very detailed oriented and left nothing to chance. He tracked the progress of the build and kept me posted and status. Will buy from him again.

I worked with Ian and his team. He came recommended by a good friend. I knew exactly what I wanted and ordered the vehicle. Ian was very detailed oriented and left nothing to chance. He tracked the progress of the build and kept me posted and status. Will buy from him again.

Excellent experience working with Kevin Rudolph and Jessica Fieldhouse. Made everything from start to finish smooth and easy. See them!!!

I’m so glad we found our ideal truck at Royal Buick GMC. The customer service is unmatched. Olivia was there every step of the way to help us and make the transaction effortless. They did everything they could to get us the best deal for our financial situation. We couldn’t be happier!

Had the best experience with Ian Bates, super sales guy! Will send all my friends to Ian in the future. Don and Karen Dodd

I have only the best things to say about Royal Buick GMC, INC. This is my second truck in three years and they are the absolute best. For both of my vehicles, I worked with Ian Bates (#Thatfamilycarguy [email protected]) and I can only say that his knowledge, willingness to work with me and professionalism are of the highest level I've dealt with in thirty years of car buying. The rest of the staff, make the paperwork easy and straightforward and their service staff and systems are also top notch with the best donuts of any service department ! Thanks for making everything seamless and effortless !

Thank you, Kevin, for a seamless experience today buying a car. The process was quick and stress free, which was greatly appreciated. Excellent service and glad I took the recommendation to shop here. Enjoying the Palisade already!

This is the only place to buy a car!! This is the 2nd car in under a year we have purchased from Royal. Kevin Rudolph and his team (Jess) make it so easy. Once we decided on what we wanted we left with the Buick the same day!! I can't say enough good things!!

Second time coming here for purchase of a car and they never disappoint. Dealt with Ian Bates and he helped us every step of the way to find the perfect vehicle to suit our family. It was a pleasure working with him and the rest of his staff. They went above and beyond to make sure the numbers worked for us. Highly recommend going to Ian if you’re looking for a car!

Not one to leave reviews very often but the experience at Royal Buick was such a breath of fresh air that it deserves recognition. From initial enquiry to driving away with a new 2025 Yukon the same day, the team were amazing. Thank you so much to Ian for guiding us through the process with such a professional and a genuinely warm manner despite being pulled all over the place on a busy weekend, and with no hint of a hard sell! Thank you also to Tyler, Arianna and Harry for making us feel welcome, looking after the whole family and making things go smoothly from start to finish. Can’t recommend this team and dealership enough! We will be back!

Recently bought a new to me truck here. Everything was great, very good experience. My sales lady Tyler Milazzo was a rock star and made the whole process streamline and convenient, no pressure no hassle. Jessica in finance made quick work of the paper work and breaking everything down for me. 5/5 will buy here again!

I had a fantastic experience buying my new GMC 2500 from Ian. He was knowledgeable, friendly, and made the entire process easy and stress-free. Ian took the time to answer all my questions and ensure I got the best deal. I highly recommend working with him if you’re in the market for a vehicle!

Drop 5 hours round trip because it was a much easier process than going to my local dealerships.. can exact numbers over the phone, was the best price, and when I got there I was in and out in 30 minutes.. more importantly everything Kevin told me on the phone was exactly true.. no funny business or last minute changes.. highly recommend

A big thank you to Kevin Rudolph & his team at Royal Buick GMC. My 2022 trade in had 93K miles and I owed more than the car was worth. I had trouble at other dealerships trying to trade it in. My friend recommended Kevin and it was the smoothest process ever. I told him my issues ahead of time and he said come on up, I got a couple options for you. Kevin was so patient when I was trying to figure out what trim level I wanted in my Buick Encore GX. There were no shady games & no back n forth to the finance office to make a deal. It was so easy. When I picked up my new car Jessica went over all the details inside. She was so thorough and made sure I was comfortable before I left the lot. Great experience at Royal! I will definitely be a repeat customer and going back to Kevin.

I just purchased a Yukon Denali from here and experienced the up most customer service ever. Kevin, my salesman, was very to the point, fast and answered every question I had. Finance department is amazing and thorough. I put a deposit down, showed up within 48 hours and everything was done online, I just had to show up and trade vehicles! In and out within 35 minutes! Keep the positivity going in there guys! Amazing work!

I came here after being denied at other GMC dealerships for recall/warranty related issues. Mike Barlow helped me out through the whole process and assured me that everything was indeed covered via warranty. 10/10 dealership I was very satisfied with the treatment they offered. Thank you!

I thoroughly enjoyed my purchase experience from Royal. Both Ian and Tyler were extremely knowledgeable about the vehicles and attentive to my needs. They made sure they helped me in every way they could. I would absolutely recommend Royal for your next purchase!

Overall the dealership is great. Responsive, friendly and will work with you to ensure you are satisfied. Would drive 2 hrs again just to purchase my next one

Car buying was easy with Ian Bates! Not only did he hear my needs and wants he exceeded my expectations. He is not a salesman but instead a man that wants to know you as a person. He never pushed! He listened understood and earned my trust!! I know I will be back for my next car! Aiden is thrilled to have his first purchase! Thank you Ian, Tyler, Jess, Kaitlyn and Jenna! Thank you Royal family!