Our Reviews
We just leased a GMC here and had a wonderful experience. Ian Bates was our salesperson and he was extremely pleasant and knowledgeable which led to smooth transaction. We were offered the best possible offer for our trade in and we’re presented with multiple purchase / lease options to best suit our budget. Ian’s knowledge of leasing also allowed us to walk away with a few dollars we weren’t expecting. This was probably one of the most stress free vehicle purchases we’ve ever had. The dealership is clean and all other staff were friendly and courteous. I would definitely recommend purchasing or leasing a vehicle here and be sure to ask for Ian.
My experience with Ian and Tyler was a fantastic experience! I am so happy with my 2025 Sierra Elevation V8 truck ! Ian and Tyler made my experience stress free - guiding me thru the leasing process. Both gentlemen explained the process thoroughly and made me feel confident in my decision to lease w Royal BUICK GMC Thanks again to Ian and Tyler !
Megan at Sawyer Lyons Buick GMC was so helpful in our car buying experience. She helped us find a vehicle we loved at a price we valued. She was professional and patient through the whole process.
Have to share my experience with Royal GMC. I was in the market for a Yukon Denali and needed one fast and at a fair price. I reached out to Kevin Rudolph, #RidewithRudolph. What a fantastic experience!!! Kevin grabbed me the perfect Yukon, exactly what I wanted and WOW 👌 what a painless fast and excellent experience! I now have my perfect vehicle 😁 with zero snags. Kevin made it painless and perfect and Royal GMC is a wonderful friendly dealership. I won't buy another GMC without calling Kevin. So if you are in the market for any GMC....ASK FOR KEVIN RUDOLPH for an experience that will exceed your vehicle buying experience. Being in powersports sales for 37 years, I expect a lot💯 on a sales transaction, and Kevin and his team delivered 100%. Quit dealing with the usual car guys, and go see Kevin! You will have a car guy for life! #RideWithRudolph
Working with Ian Bates was hands down the best experience I have had purchasing a vehicle. My husband and I told him exactly what we wanted and Ian had no problem delivering it. He was very knowledgeable, kind and helpful.
I just bought a car from here last week and I cannot say enough great things about Ian Bates! If you are looking for a car I cannot recommend a better cars salesman than him. He was very easy to work with, was honest, was not pushy about forcing a sale, and truthfully made the experience very enjoyable! Cannot say enough great things about Ian Bates and Royal Buick GMC! Everyone that we worked with were an absolute pleasure.
We reached out to Justin based on a reference and told him what we wanted, and he listens and showed us options. We have purchased and leased many vehicles over the years, and this was by far this smoothest purchase! It would 1,000% recommend Royal Buick GMC to anyone looking and well absolutely recommend Justin to everyone. It was a pleasure working with him and the team at Royal. I'm so in love with my new Sierra!
Royal was a pleasant car buying experience. Ian was helpful and courteous.
Kevin and his team went above and beyond for me. I would 100% recommend Kevin. Jess was also very patient, I was having a little technical difficulty with my email and she was very helpful and understanding. Ty to Kevin and the whole team at Royal GMC!
Called Royal service regarding an issue with a torn axle boot discovered while replacing tires on my 2020 1500 Sierra SLT (48,000+miles). From my initial phone call to the complete inspection & repair (covered under drive-train warranty by Royal), customer service was conducted in a respectful, courteous and friendly manner, with utmost and timely professionalism by the service coordinator & Tom McGillis, service writer (thank you also to the service techs). All issues & concerns were addressed to my complete satisfaction. Thank you all, SM
I was told to go work with Ian Bates by a buddy of mine, and it was a great experience. Him and his assistant Tyler really helped out a lot and were willing to put in the time and effort into getting what was right for me. He knew his stuff, and if he didn't, he didn't make anything up and was willing to go find out the answer to help. No pushing, no pressure, good advice, and overall, the place was great. Would recommend to family, friends, and anyone else for sure!
I recently purchased a brand new Sierra 1500 from Royal G.M.C., and I couldn’t be happier with the experience. The entire process was incredibly easy and stress-free. Kevin was amazing to work with—professional, knowledgeable, and genuinely helpful. I highly recommend Royal G.M.C. to anyone looking for a smooth and pleasant car-buying experience. Thank you, Kevin and the team, for your excellent service! #ridewithrudolph
I came to you from a different dealership that I used for the past 8 years, and I would NEVER go back! Everything about Roayl is fantastic, from the informative and caring salesman Kevin Rudolph, to the delightful finance person Jessica Roth who made a once grueling process easy and painless. Right down to the beautiful customer lounge. I will never be using another dealership again. 5 stars, 100%, A+
Had the pleasure of working with Ian Bates on my 2024 Sierra 1500 Elevation. I was referred to Ian by several friends and it’s clear why people enjoy doing business with him - friendly, honest guy that will do right by you. He knew every detail about the truck and was super attentive despite juggling multiple customers at once. I’d recommend any one looking for a new vehicle go pay him and Royal a visit.
Working with Ian at Royal Buick GMC was easy and best experience yet. Great car salesman very knowledgeable and friendly. Made my trip from NY to NJ a very easy process in and out within a couple hours. Couldn’t have asked for a better outcome or salesman to have made the deal with, super happy with my purchase and experience
Tyler Milazzo was an excellent sales rep. This was by far the best car buying experience I have ever had. She was patient and took the time to answer all my questions over the course of two weeks prior to the purchase. Her knowledge and availability helped me to feel like I knew what I was getting into and all the options I had in the process. I cannot stress this enough. In past car buying experiences I have felt like I was pushed into making rash decisions that I may not have made if I had been given the time to consider all my options. Due to this, I foresee all future car purchases being made under the guidance and support of Tyler Milazzo and will be making future purchases with her.
I recently purchased a GMC Denali truck and had the pleasure of working with Ian Bates as my salesperson. From start to finish, Ian provided outstanding service and care. He was extremely knowledgeable about the vehicle, answered all my questions, and made the entire buying process smooth and stress-free. What really stood out was his genuine dedication to ensuring I was happy with my purchase — he took the time to listen to my needs and helped me find the perfect truck. Ian went above and beyond, and I truly appreciate his professionalism and commitment to delivering exceptional service. If you're in the market for a vehicle, I highly recommend working with Ian Bates!
My wife Patty and I have been Royal customers for over 45 plus years.We can not say enough good things about Royal.From sales to service they are the best.Even when we relocated to Pennsylvania we still dealt with the people at Royal.Mark was and is always ready to help us with our changing needs. Thanks for being there for our family. Joe Cenicola
Easy to do business with. Followed up. Was fair and transparent with pricing and trade value. Transaction was very smooth. Glad to support a local family business that gives back to the community.
Everyone is super friendly, service is quick, techs are very knowledgeable, and the salespeople are top notch, especially Kevin Rudolph, he is the absolute best in the business!!! I highly recommend this dealership for all your vehicle needs!
Working with Ian Bates of Royal Buick GMC proved to be an exemplary experience, one that far exceeded my expectations for buying our new Yukon. A notable aspect of our interaction was the complete lack of aggressive sales tactics, allowing me to approach the decision-making process at my own pace. Ian Bates adopted a thoughtful and meticulous approach, investing time in understanding my specific needs and providing a detailed explanation of the process. I appreciated the transparency and absence of surprises throughout our interaction. Ian Bates demonstrated remarkable honesty and openness, ensuring that I was fully informed at every stage. Given my demanding work schedule, I valued Ian Bates' efficiency in preparing all necessary paperwork, facilitating a seamless and expedited collection process. As a result, I was able to complete the entire process without any flaws and within an hour of our arrival to pick up the truck. This outstanding level of service has secured my long-term loyalty, and I highly endorse seeking out Ian Bates for a similarly exceptional experience. Thank you Ian Bates! #familycarguy
Thank you so much Tyler for all your help, professionalism and wonderful demeanor! You certainly merit your title. Our best to you!
Hard off to Kevin and the entire staff at Royal Buick. Made the purchase a breeze. Thanks again
Working with Ian and the Royal staff was the best experience we had purchasing a new vehicle. He didn’t push us to make any decisions, just gave us the information and listened to what we had to say. Very responsive and honest. We live almost two hours away and he had all the paperwork ready to go when we came in. Couldn’t be happier with the entire process.
Austin was a great sales rep who worked very hard to get my truck. The manager was very helpful in finalizing the deal
Welcome to Royal Buick GMC, Inc.
If you've been looking to upgrade your drives from behind the wheel of a new vehicle, you've come to the right place. Our Buick and GMC dealership in Sussex, New Jersey, has a great selection of new and used vehicles for sale. You can take your time browsing the Buick SUVs and GMC trucks that are available on our lot, or stop by our auto service center to speak with one of our technicians. No matter what your automotive needs may be, you can rest assured you'll find what you require at our New Jersey GMC dealer.
If you'd like to buy a new Buick or GMC, don't hesitate to come in for a test-drive. We can help you buy a new Buick Encore or Envision SUV, or see how you feel behind the wheel of the new GMC Acadia. Interested in a powerful pickup? Finance the new GMC Sierra 1500 truck. We also have a great selection of used GMC and Buick models for sale, as well as pre-owned vehicles from other top makes. Be sure to ask about our new GMC specials and Buick financing offers to see how you can save on the vehicle that catches your eye!
At Royal Buick GMC, Inc., we believe in taking care of you long after you drive off our lot. That's why our GMC and Buick service center can keep your vehicle running in top shape for years to come. In need of a GMC oil change or Buick tire rotation? We've got it covered. Looking to buy genuine GMC parts or want to customize the truck or SUV you drive? We can help with that, too. No matter what you need, you can trust the experts at the Royal Buick GMC, Inc. service center.
Royal Buick GMC, Inc. is located at 355 Rte 23 N in Sussex, New Jersey. We're easy to get to for our friends coming from Vernon Township, Wantage, Sparta Township and beyond. Whether you'd like to drive home in a new Acadia or come in for car service and repairs, you'll be well taken care of with us!