Customer Testimonials
This dealership and everyone that works here is great !!! Tyler Milazzo who is our sales person did such a GREAT job and in return I drove out with 2 brand new 2026 vehicles . She did not pressure us and was very knowledgeable, friendly and made the whole experience nice and easy and comfortable for us. If your looking for a vehicle I definitely recommend this dealership and 150 % recommend Tyler Milazzo as your sales person!!!!!!!!!
Ian and Tyler were amazing to work with. There were no high pressure tactics. They made the entire process comfortable and stress free. Both are very knowledgeable and friendly and walked me through the process every step of the way. I highly recommend them to anyone looking to purchase a vehicle.
Kevin Rudolph was extremely patient, helpful, and understanding. Will always recommend Royal Buick GMC. Would definitely purchase from here in the future!
Sales staff made the process of purchasing a new vehicle smooth and easy.
Have been looking for a new vehicle for a while. Finally found a truck I loved. Austin was so helpful and got back to me very quick with everything. Great place to purchase a vehicle!
The service tech's and mechanic's always go out of their way to make your appointments go as smooth as possible. I had some issues with my truck. They got everything covered by warranty, provided me with a loaner for the night and had my truck back to me early the next day. Royal has done my service for years and I have always been happy with my service.
Tyler Milazzo is a wonderful salesperson -honest , professional and truly looked out for the customer’s best interests. I had a great experience from start to finish, and at no point did I feel pressured or pushed into anything. She made the entire process very enjoyable!
Very knowledgable and kind service people
Ian Bates and Tyler Mundy were excellent in working with me on my purchase of a 2026 GMC Terrain AT4.I highly recommend them as well as Royal GMC/BUICK
I just purchased my Buick Encore here. Ian Banks and his assistant Tyler Mundy were amazing and made the whole process easy. They were very honest , forthcoming, and polite. Over all great experience.
We recently purchased our 2026 Yukon Elevation from Royal GMC, and the entire experience was outstanding from start to finish.
Because we had very specific features, options, and preferences in mind, Ian Bates and Tyler Mundy helped us custom order our Yukon exactly the way we wanted it. They guided us through every step of the ordering process, answered all of our questions, and made sure every detail was included to match our needs.
Throughout the entire experience, Ian and Tyler were knowledgeable, professional, patient, and genuinely committed to providing exceptional customer service. There was never any pressure—just honest communication ... Read More Google - Jun 3, 2026
Simple process, great communication and outstanding workmanship. All you could ever ask for.
Highly recommended working with Kevin Rudolph for a smooth and stress free experience!
I can’t say enough good things about working with Ian at Royal Buick GMC. I had a ton of questions about the Hummer EV — charging at home, the CrabWalk feature, battery range in winter, software updates, maintenance costs, you name it. Ian answered every single one clearly and honestly. No sales fluff, no dodging. If he didn’t know something offhand, he found out and got back to me fast.
The whole buying process was the opposite of stressful. No pressure, no back-and-forth games, no sitting around for hours. Ian laid out the numbers up front, explained the financing ... Read More Google - May 29, 2026
perfect experience in every way. no pressure!! Ian is the man!!
Coming from someone who never enjoyed the car buying process I can truly say this was a wonderful experience! From the moment I walked in every employee made me feel at home. Kevin, Jessica, and grace made the process as smooth as I could have imagined. Can’t thank you enough.
I had an excellent experience with Kevin Rudolph, he provided outstanding customer service from start to finish and made the entire process smooth and stress-free. Due to my busy schedule, I needed the vehicle in an expedited time frame, and Kevin went above and beyond to make it happen quickly and efficiently. He was professional, responsive, and truly a pleasure to deal with throughout the entire process. I highly recommend Royal GMC and especially Kevin Rudolph if you’re looking for a dealership that values customer service and takes care of their customers.
Experience was really good. Very good communication and very nice people. Overall great place and I love my new car.
Tyler was such a dream to work with, she made the car buying process such a breeze. I’m so grateful to be part of the Royal family, so happy with my Buick! I felt so taken care of by the whole team!
Tyler was an outstanding individual to work with! She made the car buying process such a breeze, and I’m so in love with my gorgeous Buick!!! So happy to be a part of the Royal family! ❤️
Ian was a pleasure to work with. We went in just to talk about our lease and left with a deposit down on a car to finance! Could not have been happier to work with Ian!
Tyler Milazzo Went above and beyond I couldn’t have been happier. She was such a pleasure to deal with, and I couldn’t be happier. She did awesome.! To be able to give me the car of my dream with payments, I could afford nothing but wonderful things to say about her!
Kevin and his team Jess, Carla and Jess in finance make the Royal Advantage come true. This is the ONLY dealership I will deal with. It is night and day from every other dealership out there. 10 stars Thank you for all you do for our community and your Royal Customers
Excellent customer service.I would recommend them very highly. They run two shifts just brilliant
Ian and Tyler were great. They kept me informed and especially educated. I'm very happy with the team at Royal and my new truck.
I cannot thank Ian & Tyler enough for the absolutely flawless experience I had at Royal! I went in just expecting to get my vehicle appraised to sell to the dealership. With Ian’s knowledge and excellent customer service I was intrigued to learn more about what Royal had to offer. Tyler made the final steps of sealing the deal and ensuring I could leave with my new vehicle that day a breeze! I cannot recommend this duo enough!
Best car buying experience I’ve ever had. Kevin Rudolph and his team made the process efficient, transparent and painless. I’ll be back here when the time comes for my next purchase.
Excellent service department: honest, fair and fast. The Unicorn of dealer service departments.
This place is the best if youre in search of a new vehicle. Kevin and Carla are the best!!!! The nicest staff, and will work with you to get into the vehicle you want. Our family has been dealing with them for years and I cant say enough nice things about this location.
Justin Walker and his team were amazing making my dream come true. They got me what I wanted and worked with me remotely to make a deal. Thank you. I greatly greatly appreciate it.
Ian is our car guy! He helped me find the right truck, within my budget, to haul my new horse trailer. He’s been super friendly and helpful every time we stop in at Royal Buick GMC. Tyler and Austin were great too and the financial team helped get me a lower rate on my loan. Overall, a great trustworthy place to buy a vehicle!
“Your car guy for life” isn’t just a catchy slogan—it’s the truth. Kevin Rudolph genuinely cares about making sure you end up in the right car, not just making a sale.
I’ve known Kevin since he was knee-high to a grasshopper, so when it came time for a much-needed reality check, I knew exactly who to call. I was ready to buy a second car to save on gas, but Kevin helped me step back from my emotional attachment to my current vehicle and walked me through smarter options that ultimately put me in a much ... Read More Google - Apr 16, 2026
They were great, very accommodating and Ian was an awesome salesperson. Definitely went above and beyond what was expected. We were traveling from NC, and transmission failed. They took care of everything with absolutely no pressure. Got us in new vehicle with ease, and spent alot of time with us helping to decide what options worked best for us!!
Great people to work with! If you're looking for a new car ask for Austin Mola or Tyler Milazzo! Very fair and down to earth!
Went in for an oil change, they always do a great job!
I had a great experience working with Ian and Tyler from start to finish. They were knowledgeable, patient, and they took the time to answer all my questions. They explained everything clearly, and helped me find the perfect truck that fit both my needs and budget. The entire experience was smooth and straightforward. Thanks again Ian and Tyler!
The whole experience with Allie Mason and Grace was amazing. We got a nice truck for a great deal. See you soon.
This was the second car I’ve purchased from Royal Buick GMC, and once again, Kevin Rudolph and the entire team were wonderful to work with. The experience was completely pressure-free; they truly worked with me to get the exact vehicle I wanted and supported me through every step of the process.
Jessica in finance was fantastic, handling the paperwork efficiently and ensuring I had the right additional coverages for total peace of mind. I also worked with the other Jessica, who did a great job managing my trade-in and provided a very thorough walkthrough of my new Buick. I ... Read More Google - Apr 3, 2026
Have purchased/leased many vehicles , this was my 1st time here. Best dealership experience EVER!
I recently purchased a new 2026 GMC Terrain, and I cannot speak highly enough about Kevin Rudolph and his wonderful team for helping me. They made the entire buying process smooth and enjoyable from start to finish.
Kevin and his team were fantastic to deal with during our truck buying process. Even after the fact we had a slight issue with our vehicle and called to see if he can help us out a bit, without hesitation he took care of it. Very satisfied with the sales and service end of royal. Would definitely recommend Kevin and his team 👌
I just bought a truck from Kevin Rudolph from the dealership! Seamless experience and I would recommend anyone to him! Fast, easy and no hassle. If you are in need of a vehicle I highly recommend you go see Kevin
From my initial interaction with Danae to Justin, Grace and the home delivery team, the level of service and attention was 5 stars. Every Royal team memeber delivered a very personal level of service.
⭐️⭐️⭐️⭐️⭐️
We had an excellent experience working with Ian and Tyler while purchasing our new Yukon Denali. From start to finish, they were knowledgeable, patient, and genuinely focused on helping us get exactly what we wanted.
Ian and Tyler took the time to walk us through all the options, answered every question thoroughly, and made the entire ordering process smooth and stress-free. Their communication was great throughout, keeping us updated and making sure everything stayed on track.
Ian and Tyler went above and beyond to make sure we felt confident in our decision, and it really showed in the level of ... Read More Facebook - Mar 26, 2026
I had a recall for my GMC Sierra AT4 and I was incredibly impressed with the entire process. It was incredibly easy and everyone at Royal was kind and professional. I was in and out in 45 minutes. The facility was incredibly clean and the waiting area was immaculate. I will be buying my future vehicles from this dealership.
Everything was great. From the time I walked in till I made the deal.Justin Walker was a gentleman and very helpful with all my questions. The Royal family was a step above in helping me with my purchase. Thank you all
Kevin Rudolph and his team gave us a great experience and a great car.
Tyler was a pleasure to work with:) She made the buying process very smooth and easy and she was very professional and certianly cares about her customers. Thanks to her, Rob and the whole team there. We will certainly be purchasing from them again in the future!
Austin and crew seamlessly helped me over the phone to buy the perfect truck. The day of pick up was super smooth and we truly appreciate that!
I had a great experience working with mason shirhall. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured.
What stood out most was his honesty and knowledge. He made the whole process smooth and stress-free, and I felt confident in my purchase because of his guidance. If you’re looking for someone who actually cares about their customers and goes the extra mile, I highly recommend ... Read More Google - Mar 21, 2026
Great experience overall! The staff was friendly, helpful, and not pushy at all. Tyler Milazzo was amazing and made the whole process smooth and easy. I’m really happy with my car and would definitely recommend!
Olivia and the team at Royal were 10/10 to work with. Everything was super straight forward and professional. Cannot recommend them enough if you are in the market. Ask for Olivia!
Austin was outstanding to work with. He was patient, straightforward, and made the entire process smooth and stress-free. No pressure, no games—just honest communication and great service. As an added bonus, he even showed me a trick on my iPhone that I somehow never knew after years of using one—loved that extra touch. The dealership overall reflects that same honest, customer-first approach. I would absolutely recommend Austin and this GMC dealership to anyone.
I recently purchased my 2023 Buick Envision, and I have to say—working with Ian made the entire experience exceptional from start to finish.
I traveled all the way from Jersey City and walked into the dealership without an appointment. I approached Ian at his desk and jokingly told him he had three hours to sell me the car. Not only did he handle the pressure like a true professional, but he absolutely delivered.
Ian went above and beyond to make everything smooth, efficient, and stress-free. His personality immediately stood out—friendly, knowledgeable, and genuinely committed to helping me get exactly ... Read More Google - Mar 19, 2026
I can’t say enough great things about the team at Royal GMC! From start to finish, their customer support throughout my recent vehicle issue was absolutely outstanding.
A huge thank you to Maggie for quickly getting me into a loaner vehicle and making a stressful situation so much easier. Andrew, Mike, Kane, and Tom were all incredible—keeping me consistently updated and informed every step of the way. That level of communication and care really makes a difference.
And of course, a big shoutout to the technicians working behind the scenes who put in the time and effort to ... Read More Google - Mar 18, 2026
I recently purchased a truck from Royal Buick GMC last July, and the entire experience was excellent from start to finish. Ian Bates and the rest of the team made the process smooth, straightforward, and completely hassle-free. At no point did I feel rushed or pushed into making a decision before I was ready. Ian was professional, patient, and focused on helping rather than selling, which made a big difference in my overall comfort throughout the process. The team also did a great job working with me on pricing, giving me incentives and discounts while remaining flexible in every aspect ... Read More Google - Mar 18, 2026
Very amazing and super helpful. No bs, fully honest and transparent and did everything in his power to have us leave with a vehicle. Would definitely recommend !
Thank you Kevin for all your help. I was in a terrible spot with my lease and you were able to get me into a new truck for a great deal. I would recommend if you are looking for a new or used vehicle Kevin is your guy. Thanks again to him and his team. You will always have my busy.
From the day I purchased my vehicle until today Royal GMC continues to be a top rated dealer!! Mike in service is professional and knowledgeable making sure that they have every issue is resolved.
Just bought my very first GMC today. Easily the BEST experience I’ve ever had!!!! So excited about my new car. 🙂 Kevin Rudolph is absolutely amazing!!!! (Ask for him!!)
Austin was great to work with! No games, got the vehicle I wanted at the price I wanted! Would highly recommend!!
My husband bought a Canyon he loves it. He said everyone there is so helpful and friendly He said the service manager is great
I had a great experience purchasing my GMC Yukon from Royal Buick GMC. Ian and his assistant, Tyler, were both wonderful to work with. Everyone at the dealership was friendly and accommodating. I don’t usually love car shopping and always worry about being taken advantage of, but I never felt that way here. The entire process was smooth, straightforward, and stress free. I’m very excited about my Yukon and would definitely recommend Ian and Royal!
Phenomenal experience with Ian Bates & Tyler Mundy at Royal Buick GMC. Impressive duo serving as a face of what really resonated throughout all departments of the dealership. Very responsive, easy to talk to and knowledgeable across the board with vehicle features, dealership processes, and multi-state government-related adherence requirements. Same experience with sales managers, finance and service departments, and ownership. Impressive team that demonstrated team cohesiveness, while paying attention and seeking out quick answers and solutions to unique customer needs. Highly recommend Ian, Tyler, and the rest of the team at this dealership!
Great dealership everyone is friendly and efficient, especially Olivia Williams. She took the time to help me find the perfect truck for my needs. Thanks Olivia I will definitely return for all my future car and truck purchases.
Ian and Tyler made this the best car purchase experience we have ever had. Ian is mature beyond his years, and he is a Marketing Specialist, not even close to what we would call a Used Car Salesman with gimicks. Everything was clearly explained, and his guidance through the apps made it an even better experience. This dealership is truly a feeling of family/friends.
Thank you so much for everything very good attention and I recommend Austin if you are looking your next car!!
Great experience Justin's customer service was beyond excellent everyone treated us like Royality. I highly reccomend visiting Justin Walker at Royal Buick GMC when making your next automobile purchase!
Great, friendly staff
Very impressed with this dealer! Ian and everyone involved with the purchase was very helpful.
We had such an amazing experience with Royal Buick GMC. They were so patient and kind. They helped us look at different cars until we found the car that worked for us. Our sales person Olivia Williams was the absolute best. She helped every step of the way. We are beyond grateful for her assistance in the purchase of our car.
I highly recommend asking for Kevin #ridewithRudolph for the most transparent smooth buying experience you will ever have. No nonsense and no drama, in and out without ANY surprises.
I worked with Kevin and he made the process simple and easy. From start to finish everything was straight forward making me feel at ease. I am very happy with my new Acadia and would recommend people to work with Kevin and Royal Buick GMC.
Wow. Three happy customers. An experience I used to dread turned into an easy process. Glad both my son’s first experience was a pleasant one. Ian and Tyler from the beginning made our experiences so simple. From answering questions to the test drives they were very patient. Would recommend them to anyone buying a car. Thank You.
Kevin was fantastic to work with! He made the whole car buying experience smooth, transparent, and enjoyable. His honesty and expertise gave me complete confidence in my purchase. I’m grateful for his help and highly recommend him to anyone looking for a salesperson they can truly trust.
Austin was so incredibly nice and helpful throughout the entire process as were the rest of the staff! Super happy I went here for my new car!
Fantastic facility, fast service while I waited, Mike the service advisor was extremely knowledgeable and accommodating. Found my new home for my vehicles. Thank you Mike.
Kevin goes out of his way to make deals happen. He came in today on his day off to make sure I got my new truck. Not only does Kevin give so much back to the community, when you buy from him, he makes you feel like family. Thank you again!
Very professional service my recommendation to anyone I’m very satisfied and happy I had a Justin Walker to sell me a car
My wife and I been taken care by Carla and Kevin, and they made the transaction seem seamless. Carla was very knowledgeable about the Enclave and its options. Overall great experience with great people!!!
Great experience highly recommend!
Always a great and easy experience! Kevin and his team are the best!
02/16/26
I finally brought myself down to go see Kevin down at Royal and talk about getting myself into a better car then what I have. When I met Kevin I knew I had a mission to go home in something because with all the headaches I had with my old car I couldn’t handle it anymore. And as a first responder I needed something more reliable to get to and from work or the firehouse. Kevin and the rest of his team made my experience very easy and very smooth and help me understand some things I never knew. ... Read More Google - Feb 17, 2026
Ian was great! Smoothest and easiest dealership to work with! I’m 100% satisfied with this experience and excited to enjoy my new ride.
Thank you Ian Bates and Tyler Mundy! Buying our Encore at Royal Buick was a pleasant experience. We appreciate your friendly and professional service.
Kevin gave us the most positive car dealership experience. Not only was he fast and efficient but he’s not just a “car salesman”. We had a few bumps in the road but Kevin genuinely cares about his customers and providing them the best fitting vehicle. And he did just that for my family. He got us in something sleek, safer and bigger for my three month old son. Altogether the entire process took only about an hour! Kevin and his entire team were caring, informative and helpful. I cannot recommend Kevin and his team enough. I’ll never go ... Read More Google - Feb 14, 2026
This is my second experience purchasing a vehicle and in both instances it was a pleasure! Austin was my sales representative and is a fine young man. Very polite and friendly and he went above and beyond to get me a good deal. As a side note, the coffee is not too shabby! Thanks Royal staff
It’s been a pleasure purchasing another certified used vehicle from Royal GMC in Wantage. Ian, Tyler, Jessica and Alison have been wonderful and pleasant to work with. Hopefully I can hold on to this beauty for a few years before I get the itch to re-cycle again. But, when that time comes, I’ll be returning to Ian for sure!
Royal knows how to treat their customers and I wouldn’t look any further for a good dealership!
I recently purchased my second vehicle with Kevin and he makes the process so simple & I never felt overwhelmed. I am also a first responder and the whole team recognizes and honors the hard work we do on daily basis. Kevin and Jess (and the whole team) puts in incredible effort to make sure I was 100% happy.
I definitely would recommend Kevin & his team for your next vehicle. Don’t make the process harder than it has to be, go ... Read More Google - Feb 12, 2026
I had a great experience purchasing my new 2026 GMC pickup @ Royal GMC Buick . Kevin Rudolph is top notch as well as the rest of the staff there ! Thank you so much I love my new ride ….Ed Norris and Stacey Norris …
⭐️⭐️⭐️⭐️⭐️ AMAZING AMAZING AMAZING!
From the moment my wife and I walked into Royal Buick GMC of Sussex, NJ, we felt at home — not like we were at a typical car dealership. The entire staff was incredible and worked with us every step of the way, especially Kevin and Jessica, who made the whole experience seamless and stress-free. The process was quick, smooth, and professional from start to finish.
10/10 — we will absolutely be going back!
If you’re in the market for a vehicle, stop going anywhere else and go see the team at Royal Buick GMC of Sussex!
ALL FIRST ... Read More Facebook - Feb 11, 2026
⭐️⭐️⭐️⭐️⭐️ AMAZING AMAZING AMAZING!
From the moment my wife and I walked into Royal Buick GMC of Sussex, NJ, we felt at home — not like we were at a typical car dealership. The entire staff was incredible and worked with us every step of the way, especially Kevin and Jessica, who made the whole experience seamless and stress-free. The process was quick, smooth, and professional from start to finish.
10/10 — we will absolutely be going back!
If you’re in the market for a vehicle, stop going anywhere else and go see the team at Royal Buick GMC of Sussex!
ALL FIRST ... Read More Google - Feb 11, 2026